Business Process Automation. Workflows that run the business while you sleep.
End-to-end business process automation across finance, HR, operations, customer service, and procurement. Workflow orchestration with audit trail, approval flows with SLA tracking, exception handling with human-in-loop. Built on Camunda, Temporal, custom workflow engines, or low-code platforms. Shipped in 8 to 16 weeks. USD pricing.
Tell us the process you want automated, the systems involved, and the SLA target. Scoped plan plus quote within 3 business days. No deposit to talk.
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Who we've built for.
How we work
- Overview
- Three phases from process map to live in production. BPA is not a single Zap. It is a system that orchestrates work across people, apps, and bots.
- Step 1 — Scope and architecture
- Two to three weeks scoping. Process map with the team who does the work. Stakeholder interview rounds. SLA and exception scope. Integration inventory (systems, APIs, EDI). Orchestration platform decision (Camunda, Temporal, custom, low-code).
- Step 2 — Build in sprints
- 5 to 12 weeks build. Two-week sprints. Workflow modelled in BPMN where applicable. Service tasks for system integrations. User tasks for human-in-loop steps with proper UI. Compensation logic for rollbacks.
- Step 3 — Harden and launch
- 1 to 3 weeks hardening plus launch. Load test at 5x peak volume. Audit trail validated for compliance. Runbook for ops. Hypercare for the first 2 weeks live.
Recent automation builds
Recent BPA and workflow orchestration builds.
End-to-end partner onboarding workflow with compliance checks, document collection, approval chain, and CRM integration. Audit-grade trail.
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Workflow orchestration across multiple shipping providers with retry, reconciliation, and exception handling for failed shipments.
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Regulated utility billing process with audit logging, exception handling, and compliance reporting built into the workflow.
Read case study →What we deliver. BPA Development
Workflow orchestration engine
Camunda 8 for BPMN-modelled workflows with versioning. Temporal for code-first orchestration with strong durability guarantees. Custom Node.js or Python workflow engines where lightweight is enough. Low-code (Power Automate, n8n) for non-developer ownership.
Approval flows with SLA tracking
Multi-step approval chains with role-based routing, escalation on SLA breach, delegation when approvers are away. Notification across Slack, Teams, email, and in-app. Approval audit trail with timestamps, reason codes, and actor identity.
System integration layer
Service tasks integrating with your CRM (Salesforce, HubSpot), ERP (NetSuite, SAP), accounting (QuickBooks, Xero), HRIS (Workday, BambooHR), or any system via REST, GraphQL, or SOAP. Retry, idempotency, and circuit-breaker patterns built in.
Exception handling and human-in-loop
User tasks for steps that need human judgement. Forms generated from workflow schema. Exception queues for events the workflow cannot auto-resolve. Compensation logic for rollback when downstream steps fail.
Audit trail and compliance
Every step logged with timestamp, actor, input, output, and decision. Audit-grade for SOX, GDPR, HIPAA, or industry-specific regulations. Tamper-evident logging via cryptographic chain where compliance requires.
Monitoring and process analytics
Workflow performance dashboards (throughput, latency, SLA compliance, exception rate). Process Mining on the workflow execution logs to find bottlenecks and improvement opportunities. Alerting on stalled or failed workflow instances.
Related capabilities: Automation platforms, Microsoft Power Platform, Zapier integration, Robotic process automation, Automation Anywhere, UiPath development, Custom software development, API integration.
Typical engagement ranges
Single workflow
From $3,000
- One end-to-end process with orchestration, approval flows, audit trail.
- Best for replacing a single high-volume manual process.
- 8 to 10 weeks.
Multi-system automation
From $9,000
- 5 to 15 processes orchestrated across multiple systems.
- Shared framework, approval routing, exception queues.
- 10 to 16 weeks.
Enterprise BPA program
From $19,000
- Strategic BPA platform with Process Mining and multi-tenant orchestration.
- Full Center of Excellence governance and ongoing automation pipeline.
- 16 to 28 weeks.
Maintenance retainer
From $1,750 / mo
- Workflow monitoring, integration updates, SLA alerting, on-call cover.
FAQ
Business Process Automation orchestrates end-to-end workflows across people, apps, and bots. RPA automates individual screen-based tasks. BPA is the conductor; RPA is one instrument. A BPA workflow might trigger an RPA bot for a legacy system task, call an API for a modern system, and wait for a human approval, all in one process. Most enterprise programs use both.