Microsoft Dynamics 365 Development. Dynamics 365 built around Microsoft 365. Done right.
Microsoft Dynamics 365 customisation across Sales, Customer Service, Field Service, Finance, Project Operations, Marketing, and Customer Insights. Plug-ins in C-Sharp, Power Platform integration on top of Dataverse, custom apps in Power Apps, and Copilot Studio assistants. Built for Microsoft-heavy estates. Shipped in 5 to 16 weeks. USD pricing.
Tell us your Dynamics 365 apps (Sales, Service, Field Service, Finance, Marketing, Customer Insights), your Microsoft 365 estate, and the workflow to build. Scoped plan plus quote within 3 business days.
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Who we've built for.
How we work
- Overview
- Three phases from Dataverse audit to live in production. We are Microsoft Certified developers and we run Dynamics 365 in production for clients across B2B SaaS, professional services, and field service.
- Step 1 — Scope and architecture
- Two weeks scoping. Dataverse audit (entities, relationships, technical debt). Process map with sales, service, or operations team. Power Platform integration scope. Customer Insights and Copilot integration scope. Licensing audit. ALM strategy across environments.
- Step 2 — Build in sprints
- 3 to 12 weeks build. Two-week sprints. Plug-ins in C-Sharp for synchronous server-side logic. Power Automate flows for asynchronous workflows. Custom Pages and Canvas Apps in Power Apps for non-standard UI. Custom JavaScript on forms for client-side logic. Solution-aware development from day 1.
- Step 3 — Harden and launch
- 1 to 2 weeks hardening plus deploy. Solution export and import across Dev, Test, Prod environments via Azure DevOps Pipelines. Production deploy with rollback plan. Two weeks of hypercare. Documentation handover.
Recent CRM and B2B builds
Recent Dynamics 365 and Microsoft-stack builds.
Dynamics 365 Sales customisation with C-Sharp plug-ins for partner-onboarding compliance checks, Power Automate flows for approval routing, and Power BI dashboards.
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Dynamics 365 Sales integration with custom plug-ins for lead enrichment workflow, custom entities for enriched data, and Customer Insights for lead scoring.
Read case study →
Dynamics 365 Customer Service for compliance case management with Power Pages portal for external auditors and Copilot Studio assistant for case-handler guidance.
Read case study →What we deliver. Microsoft Dynamics 365
Dynamics 365 customisation
Custom entities and fields in Dataverse. Forms, views, charts, dashboards for each persona. Security roles and field-level security. Business rules for declarative logic. Business Process Flows for stage-based workflow with mandatory fields per stage.
Plug-ins in C-Sharp
Plug-ins for synchronous server-side logic on Create, Update, Delete, Retrieve, RetrieveMultiple events. Custom workflow activities for use in classic workflows. Custom API endpoints for callable server-side logic. Plug-ins follow Microsoft's plug-in execution pipeline and pass unit tests via FakeXrmEasy or Fake.Xrm.Sdk.
Power Platform integration
Power Automate flows for asynchronous workflows beyond plug-in scope. Power Apps Canvas Apps for non-standard UI scenarios. Power BI dashboards on Dataverse. Power Pages portals for external user access. Copilot Studio assistants for AI-assisted user guidance.
Customer Insights and Data integration
Customer Insights (Data) for customer 360 unified profiles across data sources. Customer Insights (Journeys) for marketing automation across email, SMS, push. Data integration via Azure Synapse Link for Dataverse, Dataverse Search, and Azure Data Lake export.
Dynamics 365 plus Microsoft 365 integration
Native integration with Outlook, Teams, SharePoint, OneDrive via Microsoft Graph. Embedded Dynamics views inside Teams and Outlook. Microsoft 365 Copilot integration via Copilot Studio. Office 365 SSO and conditional access via Microsoft Entra ID.
ALM and CI/CD
Solution-aware development from day 1. Environments separated (Dev, Test, Prod). CI/CD via Azure DevOps Pipelines or GitHub Actions with Microsoft Power Platform Build Tools. Source control via Git with proper solution check-in patterns. Automated deployment and rollback.
Related capabilities: CRM integration, Salesforce development, HubSpot development, Zoho CRM, ClickUp consulting, Odoo development, Microsoft Power Platform, Automation platforms, API integration.
Typical engagement ranges
CRM setup and migration
From $14,000
- Single-app Dynamics 365 setup with data migration, baseline customisation, and Microsoft 365 integration.
- Best for organisations adopting Dynamics 365 for the first time.
- 5 to 7 weeks.
Custom CRM integration
From $9,000
- Dynamics 365 customisation with plug-ins, Power Platform integration, custom apps, and 2 to 4 external integrations.
- Common: Dynamics 365 Sales plus Customer Service plus Stripe billing plus marketing automation sync.
- 7 to 12 weeks.
Enterprise CRM program
From $19,000
- Multi-app Dynamics 365 program across Sales, Customer Service, Field Service, Customer Insights.
- Power Pages external portal. Copilot Studio assistants. Multi-environment ALM. Customer Insights data unification.
- 12 to 22 weeks.
Ongoing maintenance retainer
From $1,750 / mo
- Solution updates, plug-in maintenance, Power Automate flow changes, and integration evolution as usage grows.
FAQ
Dynamics 365 wins for Microsoft-heavy estates where Dataverse, Power Platform, Microsoft 365, and Azure form the platform layer. Native integration with Outlook, Teams, SharePoint plus AI via Microsoft Copilot is materially better than equivalent Salesforce setups. Salesforce wins for non-Microsoft estates, AppExchange ecosystem depth, and pure-play sales orgs. We pick at scoping based on your existing Microsoft commitment and team capability.